Questions about delivery

What is the delivery time?

The delivery time is 2-5 working days, you will receive a track & trace code after your order is shipped.

How can I check the status of my webshop order?

To check the status, go to My Account. Here you can enter your user name and password. Then go to your personal details. Under the header ‘my order’ you can check the status of the order. If you chose not to create an account, you can log in with the details we sent you and still check the status of your order.
If it reads that your order is being processed, this means that our webshop staff still has to handle the order.
If it reads ‘order picked’ our webshop staff have received the order and the order is being prepared for shipment.
If it reads ‘shipped’ you will receive an email about the shipment. Via the track&trace code that DHL will send to you, you can trace you parcel.